1. What does this site sell? List the products, brands, and services offered.

Answer: Restaurant.com is a site dedicated to bring the best restaurants in town for different communities. It also helps the restaurant owners to promote their businesses.

2. What are this site's return policies?

Answer:In line with return policies, Restaurant.com has Exchange Policy. If for any reasons that the customers are not completely satisfied with the restaurants they first picked, they are entitled to exchange their gift certificates to another one having the same value. They also have an option to exchange those to Restaurant.com eGift Cards. During the process of exchange, the customers only need to fill out the correct certificate number that they request to be exchanged. Within 48 hours, the customers will receive an email of the exchange terms along with the selection of restaurants.

Restaurant.com is proud to have an exchange always policy. In this way, they give real meaning to true customer service. Their customers can exchange their gift certificates anytime they want with other gift certificates containing the same face value.

3. What are this site's shipping policies and costs? Which countries do they ship to?

Answer: Getting started is very simple. The official website contains everything you need to get you started. As long as you are in the USA you can take advantage of the great products they offer. Their gift cards and gift certificates are honored all around the country.

4. Does this site offer any warranties or guarantees? Describe them.

Answer:Restaurant.com does not offer any guarantee when it comes to Promotional Certificate availability. The official website reserves the right to discontinue or modify any promotional certificate at any time. That means that all promotional certificates are subject to change at any time including pricing, additional fees, and others.

5. Does this site have physical stores? Where are they located?

Answer: The physical address is located at 1500 West Shure Drive Suite 200 Arlington Heights, Illinois 60004

6. How can I reach customer service for this site? Does it offer a telephone number? List its address and any contact info.

Answer:

For customer service:

Contact number:              1.888.745.6991 and 1.800.979.8985 from Mondays thru Fridays between 8AM – 8PM CST and during weekends from 8AM – 5PM CST.

Email:                                    Utilize the “Ask a Question” tab visible on the Support Center Page                        

For business orders:

Contact number:              1.877.833.2352 9AM – 5PM CST from Mondays thru Fridays

Website:                              www.Incentives.Retaurant.com

For Restaurant Owners:

Contact number:              1.877.640.1844 between 8AM – 6PM CST from Mondays thru Fridays

                                                1.847.506.9685 (FAX)

Email:                                    partnersupport@restaurant.com            

7. Do they offer any help or introductory videos? Embed them in your summary.

Answer:The website is user-friendly. All the help that you can get can be accessed through the Support Center. You have the option to ask a question any time you want and you can receive answers instantly.

8. Do they offer any discounts or coupons?

Answer: Restaurant.com offers incentive products including:

• Gift Cards.Honored and accepted by more than 18,000 stores nationwide.
• Gift Certificates. These are effectively used as part of:
  • Business and Corporate events
  • Fund raising campaigns
  • Employee incentives
  • Customer Loyalty Reward
  • Sales Promotion
  • Customer Retention
  • Electronic Gift Certificates. Gift certificates can be customized and can be sent automatically all over the country.
  • Dinner And Movie. These are honored by more than 18,000 restaurants across the country along with 16,000 movie theaters.

Another thing is that Restaurant.com rewards every member of a $50 gift certificate at each time they refer a friend to the site.